Plain Stitch Supply / Customer Care

Shipping & Returns

Plain Stitch Supply ships within the United States. You will receive an email confirmation after purchase and a tracking email when your order is on the way.

Shipping

• Most orders are prepared and shipped within 3-7 business days.
• Transit time depends on the destination and carrier service shown at checkout.
• If a package is marked delivered but missing, contact us within 7 days so we can help with the carrier trace.

Returns

• For damaged, defective, or incorrect items, contact us within 14 days of delivery with your order number and photos.
• For size or style questions before purchase, use the Size Guide.
• Items must be unworn and unwashed to be reviewed for a return or exchange.

Need Help?

Email hello@plainstitchsupply.com with your order number, product name, and a short note. For press or stockist inquiries, use the Stockists / Press page.